Q: Where's your factory? A: Our factory is located in Ruian, Zhejiang Province
Q: What's the difference between "FIXTEC" and "EBIC"? A: FIXTEC is a registered brand of EBIC tools, for FIXTEC brand items, we can accept both small quantity and OEM orders, EBIC brand products is only for OEM. Q: How about FIXTEC quality level? A: For power tools, we offer 2 year guarantee for home use, 1 year guarantee for professional use, for hand tools, we offer life warranty Q: How do you control the quality? A: We have QA and QC department, for all the products to be purchased before, our QA test the products first, if quality is good, we'll sell to our customer. Later our QC will control the quality when goods is being produced on line, and make final inspection before delivery to ensure the quality, package, etc comply with both of our company and customer's requirement. Q: Can I get sample for testing? A. We have to charge both samples and freight cost, and when you place orders, we'll refund your sample cost. Or we can provide free samples to you with freight collect.
For every $20000 order, we supply free promotional items as below:
12 Months Manufacturer Warranty (Excluding contrived damagement or misusage). Any product will be tested in 100% before delivery.
Professional in power tools.
Established in 2003, EBIC Tools with 10 years experience in power tools.
R&D team help us provide new products to our customers constantly.
High-skilled quality control team to assue the quality comply with all of our customer's requirement.
Professional sales team provide constant good service to all of our customer, wahtever they are big or small.
EBIC obtained ISO9001, and got safety approvals for almost all the markets, such as GS, CE, EMC, RoHS
FIXTEC, a unique brand of power tools and accessories, is developed to make professional tools more affordable. FIXTEC team is based in China to support global marketing and we are looking for local distributors as our long term partners instead of setting up our own sales team to save the cost and maximize the benefits of our partners. Through continuous innovation and improvement, we will provide exceptional value to our partners. FIXTEC, better tool, better life.
Spacious working environment; sufficient staff;well-regulated production system; we guarantee ship on time!